Privacy Policy.

1. Introduction

3Knots Digital (“we”, “us”, “our”) operates this website and related digital services from 5900 Balcones Drive Suite 165, Austin, TX 78731, United States.

This Privacy Policy explains what information we collect when you use our website or contact us, why we collect it, and how we protect it. By using this site or sending a brief, you acknowledge this policy.

2. Information we collect

We collect information you choose to provide and limited technical data needed to run the site:

• Contact & brief details — name, work email, company, project need, and message content submitted through our contact form.
• Direct messages — information you send by email (including contact@3knotsdigital.com and hr@3knotsdigital.com), phone ((229) 522-6399), or LinkedIn.
• Career applications — CV and application details you send for open roles.
• Technical data — standard server logs such as IP address, browser type, pages visited, and approximate time of visit, used for security and site performance.

We do not intentionally collect sensitive personal data through this website. Please do not include passwords, payment card numbers, or unnecessary confidential information in a public brief form.

3. How we use information

We use the information we collect to:

• Respond to project inquiries and schedule discovery calls
• Prepare proposals, statements of work, and delivery plans
• Process career applications and hiring communication
• Operate, secure, and improve this website
• Comply with legal obligations that apply to our business

We do not sell personal information. We do not use contact-form data for third-party advertising networks.

4. Sharing

We may share information only when needed for the purpose you contacted us about:

• Internal team — named producers, designers, engineers, or HR involved in your brief or application
• Service providers — hosting, email, or communications tools that process data on our instructions
• Legal requirements — when required by applicable law, regulation, or valid legal process

If a project requires subcontractors or specialists outside the core studio, we share only what is necessary to deliver the work and under appropriate confidentiality.

5. Retention & security

We keep inquiry and project records for as long as needed to respond, deliver services, maintain business records, and meet legal requirements. Career materials are retained for recruiting purposes unless you ask us to delete them sooner where feasible.

We apply reasonable administrative and technical safeguards appropriate to a digital studio of our size. No method of transmission or storage is completely secure; if you believe there has been unauthorized access involving your information, contact us promptly.

6. Your choices

Depending on where you live and applicable law, you may request access to, correction of, or deletion of personal information we hold about you, or ask us to limit certain processing. To make a request, email contact@3knotsdigital.com with enough detail for us to locate your record.

You may also stop marketing-style follow-ups by replying to our email. Transactional messages about an active brief or project may still be necessary.

7. Cookies & similar technologies

This site may use essential cookies or local storage required for security features (such as form protection) and basic site function. We do not run third-party advertising trackers on this corporate site as a core practice. If that changes, we will update this policy.

8. Children

Our services are directed to businesses and professionals. We do not knowingly collect personal information from children under 16 through this website.

9. Updates

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will change when we do. Continued use of the site after an update means you accept the revised policy.

10. Contact

For privacy questions or requests: